PRIVACY POLICY

JB&M Concrete Services LLC
Effective Date: January 1, 2026

JB&M Concrete Services LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and safeguard your information when you visit www.jbmconcrete23.com or interact with our services.

By using our website and services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Name
• Phone number
• Email address
• Physical address
• Project details or service requests
• Appointment scheduling information
• Communication preferences

Non-Personal Information

• IP address
• Browser type
• Device information
• Website usage data
• Cookies and analytics data

2. How We Use Your Information

We use your information to:

• Respond to inquiries and provide estimates
• Schedule and confirm service appointments
• Send project updates and notifications
• Provide customer support
• Improve our website and services
• Maintain records of communication and consent

We do not sell, rent, or trade your personal information.

3. SMS Communications & Consent

If you provide your phone number through our website forms and check the SMS consent box, you expressly consent to receive SMS messages from JB&M Concrete Services LLC.

Consent to receive SMS messages is not a condition of purchase.

You may receive messages related to:

• Appointment confirmations
• Appointment reminders
• Project updates
• Estimate follow-ups
• Customer support communications
• Promotional offers (if separately opted in)

Message frequency may vary. Message and data rates may apply.

You may opt out at any time by replying STOP.
For assistance, reply HELP or contact us at:

📞 +1 251-597-6119
📧 [email protected]

After you send STOP, you will receive a confirmation message and no further SMS messages will be sent unless you opt in again.

4. Mobile Information Non-Sharing Policy (Carrier Required)

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

SMS opt-in data and consent records are used solely for delivering SMS communications and are not used for advertising, resale, or affiliate marketing.

5. Information Sharing

We may share information with trusted service providers who assist in:

• Website hosting
• Payment processing
• Appointment scheduling
• SMS message delivery services

These providers are contractually obligated to maintain confidentiality and security.

We may also disclose information if required by law or to protect our legal rights.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information.

However, no method of transmission over the Internet or electronic storage is 100% secure.

7. Cookies & Tracking Technologies

We may use cookies and similar technologies to:

• Improve website performance
• Analyze site traffic
• Enhance user experience

You can control cookies through your browser settings.

8. Your Rights

You have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications at any time

To exercise your rights, contact us at:

📧 [email protected]
📞 +1 251-597-6119

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

10. Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with the revised effective date.

11. Contact Information

JB&M Concrete Services LLC
Website: www.jbmconcrete23.com
Phone: +1 251-597-6119
Email: [email protected]